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General Questions
What is Kiddiebumz?
Kiddiebumz is a leading online store specializing in high-quality baby, kids, and maternity products. We offer stylish, comfortable, and safe essentials for little ones and moms-to-be.
Where is Kiddiebumz based?
We are based in the UAE(Amazon Market place) and India (Amazon Market place and website), offering online shopping and fast delivery across both regions.
Do you have a physical store?
Currently, we operate online, but we’re excited to launch our retail store in Chennai, India, soon!
Orders & Shipping
How can I place an order?
You can browse our website, add items to your cart, and proceed to checkout. We accept multiple payment options for your convenience.
Do you offer Cash on Delivery (COD)?
Yes, COD is available for select locations. You can check at checkout if your area is eligible.
How long does delivery take?
Delivery times vary based on location. Orders within the UAE usually arrive within 1-3 days, while orders in India take 3-7 days.
How can I track my order?
Once your order is shipped, you’ll receive a tracking link via email. You can also track your order by selecting the "Track Order" option under your profile on our website.
Returns & Exchanges
What is your return policy?
We accept returns within 7 days of delivery for unused products with original packaging. Certain items like personal care and undergarments are non-returnable for hygiene reasons.
How do I request a return or exchange?
Simply visit our Returns & Exchanges page, fill out the request form, and our team will assist you.
Do I have to pay for return shipping?
Return shipping fees may apply unless the product is defective or incorrect.
Affiliate & Seller Program
How can I become a Kiddiebumz affiliate?
Join our affiliate program by filling out the Affiliate Sign-Up Form. Earn commissions by promoting our products on your website or social media!
Can I sell my products on Kiddiebumz?
Yes! If you have baby, kids, or maternity products, we’d love to partner with you. Fill out our Seller Inquiry Form, and we’ll get in touch.
Payments & Discounts
What payment methods do you accept?
We accept credit/debit cards, PayPal, UPI, and Cash on Delivery (COD) for select locations.
Do you offer discounts or promotions?
Yes! We frequently run special offers. Subscribe to our newsletter or follow us on social media for updates.
Customer Support
How can I contact Kiddiebumz?
You can reach us via:
📧 Email: support@kiddiebumz.com
What are your customer support hours?
Our support team is available Monday–Saturday, 9 AM – 6 PM (IST).
